New Yorker Bagels

Delicious Customer Service

Thank you for stopping by! After careful consideration, we have decided to offer free overnight shipping to most addresses in the Continental United States to significantly reduce the use of packaging such as styrofoam, dry ice packs, coolers, etc. and still maintain the ability to offer strictly preservative free, fresh, hand-rolled New York City bagels.

Important: This means orders may not ship the same day they're ordered:

Rural Address Service Fee

Free Overnight Shipping applies to all orders that can be shipped via FedEx Standard Overnight Service only. For customers shipping to rural locations outside of FedEx's Standard Overnight delivery zone, orders must be shipped via Priority Overnight service instead. Due to the high cost associated with this shipping option, a Rural Service Handling fee will be added to these orders.

Contact Information

Please use our secure Contact Form if you have any other questions.

Cafes or Shop owners should please use our Wholesale Bagels Contact Form.

New Yorker Bagels - Online Ordering FAQ

Where do you ship?

We currently ship to the Continental United States only. We are unable to ship to military or PO boxes, or to Alaska, Hawaii, Puerto Rico or anywhere outside the USA.

What shipping method do you use?

Most orders are sent FedEx Standard Overnight. Orders shipping to locations close to our bakery may ship via FedEx Ground service, but overnight delivery is still guaranteed in these cases.

When will my order arrive?

We cannot guarantee or control any specific arrival time - please access your tracking number and call 1-800-GO-FEDEX to inquire about an order shipped.

How long will my bagels stay fresh? How should I store them?

These are fresh-baked bakery products with no preservatives of any kind. With our free overnight shipping, your bagels will remain fresh and delicious for 24 hours after delivery, so can be ordered for breakfast or lunch on the day after arrival.

Any bagels not consumed within 24 hours should be kept frozen. New Yorker Bagels' bagels freeze and thaw wonderfully - and can be thawed either by sitting out or using a microwave on low power or defrost setting.

How is my order packed?

All orders are currently shipped in 3 sleeves of 5 bagels each. Therefore, any single order may consist of up to 3 bagel flavors. We are pleased to offer 4 curated bagel packages, or you can create your own box by ordering The Custom Line. With this option, you can select up to 3 flavors of your choice.

Our freezable sleeves are then packed in a white "New Yorker Bagels" branded box, so are ideal for gift giving or company breakfast meetings!

What are the ingredients in your bagels? Are they Kosher?

All of our ingredients and Nutritional Information is available online - we have nothing to hide! All of our ingredients and baking procedures adhere to the strict Star-K Kosher certification. (verify using this link)

Are your bagels Vegan?

Yes. None of our bagels contain any animal products of any kind. This now includes Egg bagels, which use an all natural eggless egg substitute!

Do you products contain nuts? What about other allergens?

New Yorker Bagels Bakery is not a certified nut free environment, although none of our bagels contain nuts. Residual nut contamination from our ingredient suppliers, however, is a possibility.

The only known allergens that are present in our products are wheat, soy and sesame. All of our bagels contain wheat and soy. Only Egg flavor bagels contain egg. 

Hey - Where are the Salt bagels?

After quite a bit of testing, we have found that this bagel flavor does not stand up to the shipping and delivery process, due to its inherent moisture content. Since we'll never compromise on quality, Salt bagels are not available for online ordering at this time.

Do you offer returns or exchanges?

When you place an order on this website you are ordering fresh-baked, perishable goods. Orders cannot be returned or refunded. New Yorker Bagels Inc. is not responsible for any missing or stolen packages, incorrect addresses, Federal Express delivery issues, or failure to receive or accept your delivery.

Because we offer free overnight shipping at our expense, RE-SHIPMENT, RE-DELIVERY, STORE CREDIT OR ANY REFUND IS NOT AVAILABLE. 

Tell me about the NYC Bagel Club

We're pleased to introduce our hand-rolled Bagel Subscription Club! With this feature, you can now easily subscribe to receive our New York City bagels automatically, at nearly any interval you choose.

To learn more, please read the NYC Bagel Club page. Please be sure to read the important notes at the bottom of this page!

Do you ship online to wholesale accounts such as cafes and shops?

Such an option is coming to select areas in the USA (excluding the New York City area). Please visit our Wholesale Bakery website for more information.

Please also review our Terms of Service.

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